• Terms and Conditions
  • Privacy Policy
  • Cancellation Policy
  • Returns Policy
  • Shipping Policy
  • Payment Logos (Visa and Mastercard)
  • Terms and Conditions tick box at checkout
  • Shopping Cart (at the moment it is not possible to conduct any purchases)
  • Fully functional secure payment page
  • Company details clearly visible on website

Our policies

Returns and exchanges policy

There are a few important things to keep in mind when returning a product.

You can return your unwanted and unused item(s) by post within 14 working days of receipt of your goods.

  • You have 14 calendar days to return an item form the date you received it.
  • Only items that have been purchased directly from us can be returned
  • Please ensure that the item(s) you are returning is repacked with all the elements it was received with.
  • Item(s) will not be refunded if they are opened, unless faulty.

To return your item(s) back to us, please email us of your intentions at info@sxcollection.com  where our team will assist you in returning your purchase and arranging a refund

Refund Policy

If a customer of The SX Collection Ltd.is unsatisfied with the quality of product, please contact us by email within 14 days of receiving the product. We will issue you with a full refund. Shipping duties are non-refundable. If the product is defective or damaged there is a full warranty period for 6 months.

Shipping Policy

The SX Collection Ltd. is not responsible for customs fees, customs delays and other customs problems.

UK First Class Postage: £3.50

UK First Class Signed: £4.50

FREE UK shipping for orders over £75

UK Delivery 1 – 4 Days

We deliver to the EU

Express Airmail: £9

Privacy Policy

Cookies

We use Cookies to improve the user experience.

What do we do with your data?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalise user’s experience.

  • Allow us to deliver the type of content and product offerings in which you are most interested.
  • Improve our customer service
  • Process your transactions efficiently

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

How long we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data?

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How do we protect user info?

Our website is scanned on a regular basis for vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by The SX Collection Ltd. who are required to keep the information confidential.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Where we send your data?

Visitor comments may be checked through an automated spam detection service.

Payment Details

We DO NOT save any payment details including credit card or debit card.

Marketing

You may receive the occasional email from us with promotions that may be of interest to you. At any point, you can unsubscribe from this service.

Terms & Conditions

The SX Collection Ltd. Company Information

The SX Collection Ltd. is registered with Companies House for England and Wales with:

 Company Number  12110361

Registered office:  71-75 Shelton Street, Covent Garden, London WC2H  9JQ

www.sxcollection.com

info@sxcollection.com

Security

www.sxcollection.com uses SSL (Secure Sockets Layer) on all pages – this is to protect your personal details, including your physical address and email address.

Currency

All our products are priced in GBP (Great British Pound).

Products & Services

The SX Collection Ltd. reserves the right to modify or discontinue any product at any given time without any liability to the customer, or any third party.
The SX Collection Ltd. works only with trusted suppliers. We cannot be held accountable for any variation in the colour or sizes of our products.

Pricing

All prices found on The SX Collection Ltd. website include VAT and other relevant taxes imposed by the government. Any costs included will be clearly stated.
All prices and information present on The SX Collection Ltd. website, and any literature derived from it, has been compiled with the greatest of care. However, The SX Collection Ltd .uses 3rd party suppliers and every effort is made to ensure information is accurate or current as possible.

Any decision made based solely on the information on this website is done at your own risk and SX Collection Ltd  .reserves the right to modify prices without a period of notice.

Legal

The SX Collection Ltd. abides by UK and EU law.